Yes it does. Your first delivery will include your chosen bud vase, flower jar or vase. After that each delivery will be a flower refill. Simply wash out your vessel, fill with clean water and place your weekly refill inside.
Your subscription will be billed according to the delivery frequency you have chosen. For weekly subscriptions, you will be billed in weekly cycles. And for monthly subscriptions you will be billed in monthly cycles.
We encourage all our subscribers to share the floral love and from time-to-time gift one of their deliveries. To do this please amend the delivery name and address in your subscriber dashboard before your next billing date. If you'd like to include a personal message please get in touch and email us at email@example.com and we can help set that up.
You can! Our subscriptions allow you to pause up to 4 deliveries per year. Simply email our team to let us know when you'd like to pause and we'll do the rest. Please note that you must contact us 24 hours before your scheduled billing date not your delivery date. If you are unsure when your billing date is, please refer to your subscription dashboard in your account.
Our flowers should last between 5-7 days. Some flowers naturally have a longer vase life than others so not all your blooms will last the same amount of time. We suggest pulling out any wilting flowers from your vase as time passes, this will help keep the fresher flowers alive for longer.
In Hong Kong’s climate it’s not always easy keeping your flowers fresh. We suggest changing the water daily and keeping them in a cool and dry spot so that they last as long as possible. You can also trim the ends of the stems regularly to help ensure fresh water reaches the flower head.